Shipping Policy

  • All Prices mentioned are including shipping in India only, No Extra Charge Asked for Shipping Goods shall be dispatched within 24 hours of the receipt of the order.
  • The shipping method for this will be standard and products shall take 7-8 business days to get delivered.
  • For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days.
  • Organic Heritage is not responsible for damage after delivery.
  • Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
  • Our delivery partners will attempt to deliver the package three times before they return it to us.
  • Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  • If the order is cancelled before being shipped, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.
  • If you return an order delivered to you, return-shipping charges will be deducted from your refund. For accounts whose return behaviour violates our fair usage policy, a delivery charge of Rs. 150/- will be charged from refund of the customer.